At UK Wedding Favors, all of our wedding favor boxes are custom-made and crafted specifically to your requirements. As each order is personalized and produced exclusively for you, we are unable to accept returns, exchanges, or refunds once an order has been confirmed and production has begun.
Custom Wedding Favor Boxes
Our products are made-to-order and may include personalized details such as names, wedding dates, initials, custom colors, designs, messages, or other special requests. Due to the bespoke nature of these items, all sales are considered final.
We do not accept returns, exchanges, or refunds for:
- Personalized wedding favor boxes
- Custom-designed favor boxes
- Made-to-order wedding packaging
- Orders created according to customer specifications
Damaged, Defective, or Incorrect Orders
We take great care in producing and packaging every order. However, if your order arrives damaged, defective, or does not match the details confirmed at the time of purchase, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please email us at info@ukweddingfavors.com and include:
- Your order number
- A description of the issue
- Clear photographs showing the damage, defect, or incorrect item
Once reviewed, we will assess the situation and provide an appropriate solution where applicable.
Non-Returnable Items
The following items are non-returnable and non-refundable:
- Personalized wedding favor boxes
- Custom-made wedding favor packaging
- Products produced according to customer specifications
- Clearance or sale items
- Gift cards (if applicable)
Order Changes & Cancellations
Because production begins shortly after an order is placed, cancellations or modifications cannot be guaranteed.
If you need to make a change to your order, please contact us immediately after purchase. Once production has started, no changes, cancellations, or refunds can be made.
Contact Us
If you have any questions regarding your order or this policy, please contact us:
Email: info@ukweddingfavors.com
We are committed to providing high-quality wedding favor boxes and excellent customer service for your special occasion.